Shipping policy

Shipping Coverage

We currently deliver within the United Arab Emirates (UAE).

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. During peak periods, processing may take longer.

Delivery Time

Estimated delivery times within the UAE are 3 to 4 weeks, depending on the destination and courier capacity. Delivery times are estimates and are not guaranteed.

Shipping Fees

Shipping fees (if applicable) are calculated and displayed at checkout before you complete your order.

Delivery Delays

We are not responsible for delays caused by courier operations, customs, weather conditions, public holidays, or other events beyond our control.

Order Tracking

If tracking is available, it will be shared by email or SMS once your order has been dispatched.

Incorrect Address or Failed Delivery

Please ensure your delivery details are accurate. If a delivery fails due to incorrect information provided by the customer or repeated failed delivery attempts, additional delivery charges may apply.

Damaged or Missing Items

If your order arrives damaged or with missing items, please contact us within 48 hours of delivery at:

Phone: 04-5686503

We will review the issue and assist with a solution.